Security and protection of your personal data when visiting our website
Brazen Ginger takes the protection of your personal data very seriously and exercises special care and uses the most modern security standards to ensure it. We see it as our primary task to safeguard the confidentiality of your personal data and to protect it from unauthorized access.
Information on the collection of personal data – (email, contact form, customer account and online shop)
In the following section, we would like to inform you about the collection of personal data when using our website (contact form, customer account and online shop).
If you contact us by email or using our contact form, we will store the information you provide us with (your name and email address or telephone number) to respond to your query. We will erase the data we collected on this basis when it is no longer required or we will restrict the processing where we have to comply with statutory retention requirements.
If you buy products through our site or create a customer account to manage your previous or future orders, we collect the data we need for the contract. These can be seen from the respective entry fields for registration (customer account) or the order form. When ordering, we need at least the mandatory information marked with a *. We use this data for the execution of contracts and for processing your inquiries.
Our store is hosted by Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. Shopify stores your data on a secure server behind a firewall.
If you choose to pay via credit card, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
In addition to credit card payments, we offer other payment methods for the use of the web shop, using different payment service providers with whom we have concluded a data processing agreement. Depending on which payment method you choose, different data will be transmitted to the respective payment service provider. You can find a list of our payment service providers below:
Your data will also be forwarded to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods.
Due to commercial and tax regulations, we are obliged to save your address, payment and order data for a period of ten years. However, after two years we will restrict the processing, i.e. your data will only be used to comply with legal obligations.
We may collect information directly from you, including personal information such as your name, email address, shipping/billing address, phone number, credit card number, and other personally identifiable information, when you visit our site, place an order online, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. You can choose not to provide certain information, but then you may not be able to take advantage of certain features. We maintain a record of your product interests and the purchases you make online. We may combine all of this information with information about you that we acquire from our joint marketing partners, and from unrelated third parties.
Links to Other Websites
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources, including the following:
- Identity and Contact Data from publicly available sources;
- Contact, Payment and Transaction Data from payment processor and fraud detection and prevention companies;
- Identity and/or Contact Data from friends or people you know and who have asked us to contact you;
- Technical Data from analytics providers like Google;
- Technical Data from search information providers;
- Identity, Contact, Profile, Usage, User Content, and/or Friends Data from social media channels like Facebook, Instagram, Pinterest, and Twitter.
- Identity, Contact, Profile, and/or Usage Data from advertising networks and marketing lists; and
- Identity, Contact, and/or Profile Data from marketing insights companies like Experian.
Use of Google Remarketing: This website uses the remarketing feature of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). This feature makes it possible to present interest-based advertising to website visitors as part of the Google Network. The remarketing feature uses "cookies", small text files, which are stored on your computer. They are used to remember your information and settings when you visit websites that are part of Google's advertising network. These websites can then show you relevant ads that refer to the content you previously viewed on websites that use the remarketing feature of Google.
According to Google, it does not collect any personally identifiable information in this process. If you do not want the remarketing feature to be used, however, you can always disable it by changing the appropriate settings at https://www.google.com/settings/ads.
Use of Facebook Remarketing: On our website, the remarketing feature of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) is used. It allows us to show visitors to our website personalized, content-related Facebook ads when they visit the social network Facebook.
Our website therefore contains remarketing tags from Facebook. Through these tags, your browser establishes a direct connection to the Facebook servers when you visit our website. Facebook is informed which of our websites you have visited and can assign this information to your personal Facebook profile. This information then enables us to display personalized, interest-related Facebook ads.
Please refer to Facebook’s Data Policy for information on the purpose and scope of data collection and the processing and use of the data by Facebook, as well as the rights and settings to protect your privacy. If you do not want Facebook to assign the collected information directly to your Facebook profile, you can disable the function here when you are logged in to Facebook.
Use of Pinterest: On our website, we use the services of Pinterest, Inc., 651 Brannan Street, San Francisco, CA, USA (“Pinterest”). The Pinterest tag collects site behavior data to show content that’s relevant, interesting and personal to users when visiting www.pinterest.com or browsing the Pinterest app. Our website therefore contains marketing tags from Pinterest. Through Pinterest tags, Pinterest is informed of what website pages and products you have viewed on our site. This information enables us to display personalized ads on Pinterest’s website and apps. You can opt out of online behavioral advertising through Pinterest’s personalization settings or through the AdChoices website http://optout.aboutads.info/.
Use of External Tools on our Website
We have integrated various tools from different companies into our website, which allow us to evaluate user behavior or to establish links with other websites.
There is a component Google Analytics on this website.
Google Analytics is a web analytics service. Web analysis is the gathering, collection and analysis of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (so-called referrers), which subpages of the website were accessed or how often and for which period of time a subpage was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising.
The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
As IP anonymization is activated on our website, your IP address will be shortened by Google within Member States of the European Union or other states in agreement with the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by a Google server in the USA. On behalf of the operator of the website, Google will use this information to evaluate your use of the website, compile reports on website activity and to provide further services related to website and internet use to us. The IP address transferred through your browser to Google Analytics will not be combined with other data held by Google.
In addition, this website uses the Analytics feature UserID to track interaction data. This User ID will be additionally anonymized and encrypted and will not be linked with other data.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.
In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
Further information and Google‘s applicable privacy regulations can be found at https://policies.google.com/privacy?hl=en and https://marketingplatform.google.com/about/ The following link provides a further explanation of Google Analytics https://marketingplatform.google.com/about/.
Our website also uses Google Analytics performance reports relating to demographics and interests and reports on Google Display Network impressions. You can disable Google Analytics for display advertising and customize the ads on the Google Display Network by visiting the ad settings at this link: https://adssettings.google.com.
Google Tag Manager
This website uses Google Tag Manager. Through this service so-called website tags can be managed centrally via a user interface. Google Tag Manager only implements tags. No cookies are used and no personal information is collected.
However, Google Tag Manager will not access these data. If deactivation has been implemented for certain domains/websites or cookies, it will remain in effect for all tracking tags as far as they are implemented with the Google Tag Manager.
Facebook Tracking Pixel
With your consent, we will use Facebook's "tracking pixel". This pixel can be used to track user behavior after they have been redirected to our website by clicking on a Facebook and/or Instagram ad. This allows us to record the effectiveness of Facebook and Instagram advertisements for statistical and market research purposes and, if necessary, to take optimization measures. The tracking of users who have landed on our website after clicking on one of our Facebook and Instagram ads can remain active up to 180 days.
The data collected in this way is anonymous for us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, about which we will inform you to the best of our knowledge.
Facebook may connect this data to the Facebook account and also use it for its own advertising purposes, according to its data usage policy.
If you want to disable cookie storage for Facebook, you can do so via your browser settings.
Facebook Communication Tools
We also use Facebook communication tools, especially the "Custom Audiences" and "Website Custom Audiences" products. Basically, a non-reversible and non-personal checksum (hash value) is generated from your usage data, which can be transmitted to Facebook for analysis and marketing purposes.
If you want to refuse the usage of Facebook’s “Website Custom Audiences”, you can do so by following this link: https://www.facebook.com/ads/Webseite_custom_audiences/.
In addition, we use Customer Match Lists within the framework of our Facebook advertising activities, for instance for “Lookalike Audiences” and remarketing. To use Customer Match, lists of encrypted user data are uploaded to Facebook. After the upload, the system checks which data is already known and places these users in a list. After creating the customer match lists, the encrypted customer data is automatically deleted. Facebook does not gather new addresses in this way (encryption).
Our website employs components provided by Twitter. Twitter is a service of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
Each time you visit our website, which has such a component, this component causes the browser you are using to download a corresponding representation of the component of Twitter. Through this process, Twitter is informed about which specific page of our website is currently being visited.
You can change your privacy settings in the Account Settings at https://twitter.com/account/settings.
To prevent Pinterest from associating your visit to our website with your Pinterest account, you must log out of your Pinterest account before visiting our site.
Mobile Message Service Terms and Conditions
The Brazen Ginger mobile message service (the "Service") is operated by Brazen Ginger (“Brazen Ginger”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. We may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, information, promotions, specials, and other marketing offers from Brazen Ginger via text messages through your wireless provider to the mobile number you provided. Message frequency is recurring. Text the single keyword command STOP to to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Brazen Ginger mobile message programs and wish to cancel, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP or email email@example.com.
We may change any short code or telephone number we use to operate the Service at any time. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you change your mobile phone number, you agree to opt out of the Service prior to changing your mobile number.
You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.
You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
If you subscribe to our newsletter, the information necessary or communicated by you will be used for this purpose in order to enable us to periodically send you the newsletter via email. After providing your content to receive our newsletter by subscribing, you will receive an email confirming your opt-in.
If you no longer wish to receive the newsletter, you may unsubscribe from the newsletter at any time using a variety of available communication means (such as clicking the unsubscribe link in the newsletter or sending us an email, or a letter by post) at no cost to you except for the standard rates associated with your chosen means of communication.
All the text, images or other content that are a part of this site are the property of Brazen Ginger, unless otherwise noted. All logos and trademarks are the property of the owner. You are welcome to link to this site and to discuss its contents in a respectful manner. You may not duplicate, copy or reproduce any photographs, articles, or material on this site without our express permission. You are free to link to items on this site and include one image in a blog post without permission as long as you include the site's full name and hyperlink to the product.
Information for Users Outside the United States
If you are visiting this site from outside the United States, please be aware that information we collect through the site may be transferred to and stored on our servers in the United States. By using this site, you acknowledge and consent to the transfer and processing of your personal data in the United States as described in this Privacy Notice. Please be aware that the data protection laws and regulations applicable to your personal data transferred to the United States may be different from the laws in your country of residence.